How can we help you?

At Vapouriz, we are dedicated to offering you a great service – if you have any questions or problems, please contact us by phone, by email or via our contact form. We promise to respond quickly to ensure that you get the best possible use out of all of our products.

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Delivery Information

At Vapouriz, we are dedicated to offering you a great service – if you have any questions or problems, please contact us by phone, by email or via our contact form. We promise to respond quickly to ensure that you get the best possible use out of all of our products.

Orders Under £20

£1.99

Royal Mail Track 48

2-3 working days (est.)

If ordered before 5pm

Orders Under £20

£2.99

Royal Mail Track 24

1-2 working days (est.)

If ordered before 5pm

Orders Over £20

FREE

Royal Mail Track 24

1-2 working days (est.)

If ordered before 5pm

Please note - that due to additional costs from our courier services, UK delivery outside the UK mainland will be charged £4.99 for orders below £50.  We offer FREE  delivery for orders over £50 for UK delivery outside the UK Mainland.  These orders may take 2 - 4 days to arrive.

All UK Orders

£3.99

DPD Next Day

(Mon - Fri if ordered before 4pm)

Signed for service

UK Mainland orders will be delivered within 1 - 2 working days (Monday-Friday) and will be required to be signed for.

Please Note:

All times stated are estimated and are conditional on normal operating procedures. On occasion forces outside our control can disrupt those normal operating procedures, which may affect delivery time.

General Delivery Information


Once your order has been placed, we will send you a confirmation email.
Once your order has been dispatched, we will send you another email confirming.
If your order hasn't been dispatched yet and you need to amend your order, you may call us on 0800 644 0000 or get in touch via our Customer Service Portal.

Contacting Us

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If you have recently placed an order with us and have chosen Standard or Recorded Delivery, please allow up to 10 days before contacting us. This is to ensure that Royal Mail have a sufficient amount of time to deliver your parcel.

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If you have any general questions regarding our products, please take a look at our FAQ's to see if your question has already been answered. We respond quickly to emails, so please feel free to get in touch.

Call us

0800 644 0000
Mon - Fri 9am - 5.30pm
Sat - Closed
Sun - Closed

Email us

Product & Order Support
support@vapouriz.com